FAQs

Frequently asked questions

WHAT IS THE DRESS CODE?

Upscale fashion attire. Sports/athletic apparel, and casual loungewear is not permitted. Management reserves all rights of entry based on dress code.

Age 21 and over.

Venue open from: Thursday, Friday, Saturday & Sunday
Hours of operation: 11:11PM – Late
Available Monday – Wednesday for private bookings.

During hours of operation lost items will be at the admissions desk located at front entrance. After hours, lost items will be turned over to the mall lost & found.

Inappropriate items and attire include but not limited to: Jerseys, tank tops, cut off shirts, athletic wear, overly ripped clothing, shorts, sweatpants, baggy clothing, soiled clothing, offensive prints, illegal paraphernalia. Outside food and beverages including water along with selfie sticks are also not allowed. Firearms (real, replica, toy, BB or pellet), ammunition or edged items (knives, razors, swords, replica or toy) martial arts weapons, telescoping batons, brass knuckles, tools (hammers, box cutters, scissors) personal defense sprays (mace, pepper spray) and handcuffs (real, replica, toy, fantasy, including handcuff keys) are prohibited.

Guests can bring a day’s dose of their prescription medication into 11:11 provided it is in a correctly labeled bottle that matches their government issued ID. Additional medication can be stored away in a secure space at no charge and be accessed throughout the day if additional medication is needed.
Life saving medication such as insulin that require a syringe to administer are not permitted into the venue(s). Medication can be securely stored at no charge and accessed throughout the day as needed with the assistance of 11:11 management.

Un-labeled medication or bottles are not permitted.

The use of oversized bags, backpacks, and purses are not permitted. Small purses are allowed, all bags subject to search prior to entry.